This Privacy and Cookie Policy describes the practices of FRIMESA COOPERATIVA CENTRAL, with headquarters at Rua Bahia, nº 159, in the city and county of Medianeira, state of Paraná, registered under CNPJ/MF no. 77.595.395/0001-47, in relation to personal data collected by FRIMESA in its various cooperative and corporate activities, as well as describes the use of cookies on the websites www.frimesa.com.br, acarnequeomundoprefere.com.br and friminho.com.br.
The privacy of your information is of great importance to us and it is our policy to respect the confidentiality of information, privacy and protection of personal data. This Policy stipulates how FRIMESA's personal data processing operations take place in accordance with current laws and regulations, so that you have full knowledge and control of your personal data.
FRIMESA COOPERATIVA CENTRAL uses cookies to ensure you the best experience while visiting our websites www.frimesa.com.br, acarnequeomundoprefere.com.br and friminho.com.br. Some of the cookies are required to provide essential functions, such as login sessions and cannot be disabled. Other cookies are collected to improve the performance of our websites and your experience through personalized content, social media features and traffic analysis. These cookies may also include third-party cookies, which may track the use of our websites. You can change the cookie settings at any time you deem necessary.
Before we get into how we process your personal data, here is some important information to help you understand more about privacy and personal data protection:
> What is LGPD?
It is the General Personal Data Protection Act, Law no. 13.709/2018. The LGPD provides for personal data processing, through physical (paper) and digital means (systems, apps, platforms and others), in order to protect the fundamental rights of freedom and privacy and the free development of the personality of individuals. The legislation aims to protect the personal data of individuals, to ensure their privacy and their individual freedoms.
> Who is the DATA SUBJECT?
The Data subject is the individual to whom the personal data object of the processing refer. The objective of the LGPD is to establish guidelines to collect and process personal data, safeguarding the rights of the data subjects, as the personal data belongs exclusively to the data subject.
> AND WHAT IS PERSONAL DATA?
Personal data is all information related to an identified or identifiable individual. Identified should be understood as information that can be directly linked to a data subject. On the other hand, identifiable means information that, when gathered, has the ability to identify a data subject.
> WHAT IS PERSONAL DATA PROCESSING?
Personal data processing is any action taken directly in processing personal data, from collecting, sharing, use, processing, file, ending the processing with the deletion or anonymization of personal data.
> WHO IS THE DATA CONTROLLER?
The data controller is one of the processing agents, who remains in charge of the decision-making power over personal data. According to the LGPD, "individual or legal entity, of public or private law, who is responsible for decisions regarding personal data processing". In other words, personal data can only be processed after the data controller authorizes it.
> WHO IS THE DATA OPERATOR?
The operator, on the other hand, is the one who processes the personal data at the request of the data controller. Their rank must be in hierarchy with the data controller, while they can only refuse to carry out the processing decided by the data controller when it is contrary to the law itself.
> WHAT ARE COOKIES?
Cookies are small files that are recorded on your computer when you access websites on the Internet. When a website is visited, it sends the cookie to your computer or mobile phone, which is stored in a folder located inside your browser. Cookies do not transfer viruses or malware to your computer or mobile phone, as the information on a cookie does not change when you move your website backwards and forwards and there is no way to change the operation of your device. Therefore, they act as records (USER activities) and are updated every time the website is accessed. We may obtain information about your browsing once cookies have been collected, sent through our website.
With these initial clarifications, we will now understand what FRIMESA does with your personal data.
1. HOW FRIMESA COLLECTS AND PROCESSES YOUR PERSONAL DATA:
Your personal data is collected according to the relationship you have with FRIMESA.
For example, if you wish to be part of our team and send us a resume, your personal data will be processed for preliminary procedures related to the employment contract. If you are hired, your personal data will be processed to enter into the employment contract and also to comply with legal obligations.
Remembering that, if you are a minor, your personal data will only be processed with the consent of a parent or their legal representative, so that you can be hired in our internship and young apprentice programs.
If you are a consumer of FRIMESA products, your personal data will be processed so that FRIMESA can serve you and provide information or ask questions about your products. If you have questions about our products, talk to our Customer Service.
If you are a rural producer associated with our affiliated cooperatives, LAR, COPACOL, C. VALE, PRIMATO and COPAGRIL, your personal data is used to ensure the traceability of our products. Our essence lies in ensuring the best gets to your table.
If you are the legal representative or attorney of a customer, supplier, commercial representative or partner, your personal data will be processed for procedures related to contract execution and compliance with legal obligations.
2. OUR WEBSITES ALSO COLLECT PERSONAL DATA:
To better serve you and always stay as close as possible to its consumers, customers, suppliers, partners, collaborators and candidates for a job vacancy, FRIMESA has the following platforms:
https://www.frimesa.com.br/pt/
https://acarnequeomundoprefere.com.br/
When you access and interact with our platforms, we collect your personal data according to your use.
See and understand each point of personal data collection:
Contact Us: In this communication channel, you can keep in touch with FRIMESA through Customer Service 0800 1452088, or by filling out the Customer Service form, to ask questions, provide information, listen to your opinion or any other matter you want to talk to us about. We also have a Reporting Channel, so that anyone can file a report on any matter in an identified or anonymous manner. This is FRIMESA's commitment with its Integrity Program.
Careers: communication channel reserved for people interested in working at FRIMESA, so that the Candidate Portal can (i) check available job vacancies and (ii) register your resume. If you are a minor, you must request authorization from your parents to register your resume in the Internship Program and in the Young Apprentice Program.
Sign up – Stay on top of our news: if you want, you can register your e-mail to receive information and news about FRIMESA products.
Send us your questions and we will answer them: on the https://acarnequeomundoprefere.com.br/portal, you can get all your questions about our products answered.
Sign up: on the https://friminho.com.br/ Portal, you can register your child to interact with the Portal by providing him or her with a list of games, tasks and educational activities that he or she must complete to accumulate points and exchange them for rewards.
You should not enter personal data beyond what is required in the fields you have filled out.
The information collected when using the websites includes, but is not limited to, the USER's access browser; Internet Protocol (IP) address, date and time of access; the USER's location; and the USER's actions on the website. The use of "cookies" on our websites is carried out in accordance with the provisions of this Policy.
It is your duty to provide accurate and up-to-date information. We are not responsible for the accuracy, veracity or lack thereof in the information provided by you when using our platforms.
All technologies used on FRIMESA´s platforms respect and comply with current legislation and the terms of this Privacy and Cookie Policy.
We do not knowingly collect sensitive personal information, such as health-related information, beliefs or political affiliations and we reserve the right to delete such information if we become aware that it has been collected.
Our communication channels are aimed at adults and are not intended for children and adolescents. Personal data of adolescents will only be received and processed with specific consent from their parents or legal guardians, to attend the INTERNSHIP PROGRAM and YOUNG APPRENTICE.
3. OUR WEBSITES ALSO COLLECT COOKIES:
We use cookies to analyse how USERS navigate our websites, as well as to record and improve their performance and functioning. This activity allows us to provide a quality experience, since we will be able to quickly identify and solve any problems that may arise.
To this end, we make use of the following types of cookies for the full operation of our websites:
In addition, we work with some suppliers who can set cookies on your device when you visit the websites www.frimesa.com.br, acarnequeomundoprefere.com.br and friminho.com.br, to allow them to perform the services they are providing. For more information about these cookies, as well as information on how not to receive such cookies, please send an e-mail to the recipient mentioned in item 8.
When you visit our page you may receive cookies from third-party websites and domains. We strive to identify these cookies before they are used and you can decide whether or not to accept them.
4. HOW THE INFORMATION COLLECTED ON FRIMESA´S PLATFORMS WILL BE USED:
We may use the data that has been collected and the activity records on FRIMESA´s websites for the following purposes:
The use of your personal information is necessary for us to return and maintain communication with you, when using the features CONTACT US, CAREERS and SIGN UP – STAY UP TO DATE ON OUR NEWS.
Our website may contain data analysis tools that allow us to analyze your use and improve your experience, as detailed in this Policy.
The personal data processing collected above will take place according to the following legal bases:
|
Processing |
Legal Basis |
|
Communication with the USER |
Consent |
|
Careers |
Preliminary procedures related to a possible employment contract |
|
Behavior analysis on our website |
Consent |
The consent regarding the collection of data provided by the USER will be given with the acceptance and agreement with this Privacy and Cookie Policy collected in the privacy notices.
If the USER does not accept and agree with this Privacy and Cookies Policy, your personal data will not be collected and you will not be able to use the CONTACT US and CAREERS links, since for the perfect functioning of these links, it is necessary to collect the data.
The USER will be able to manage permissions regarding the use of their data, through the service channel privacidade@frimesa.com.br.
Internally, our USERS' data are only accessed by duly authorized professionals, respecting the principles of proportionality, necessity and relevance to our objectives, in addition to the commitment to confidentiality and preservation of privacy under this Privacy and Cookie Policy.
5. SHARING PERSONAL DATA
Subject to the criteria defined in this Policy, FRIMESA will not disclose the personal data collected, except to meet the necessary measures within the terms of the applicable laws, rules or regulations; in the event of an obligation to disclose; or at the request of the data subject, upon his/her consent.
6. DATA STORAGE AND RECORDING
Personal data will be stored for as long as necessary to maintain communication with the USER as necessary for the purposes described in this Privacy and Cookie Policy. Where there is no longer a legitimate business need in progress to process your personal data, FRIMESA will delete or ensure the anonymity of your personal data.
Personal data will only be stored for as long as necessary to comply with the purposes for which it was collected, unless there is any other reason to maintain it, such as, for example, compliance with any legal, regulatory, contractual obligations, among others, provided that they are based on a Legal Basis.
To better manage the retention and deletion of personal data, FRIMESA has established clear rules for monitoring and auditing, established in its Personal Data Retention Policy and Time Table.
Personal data may be deleted at any time, if requested by the USER.
FRIMESA has an Information Security Policy so that its personal data processing activities are protected, ensuring the privacy and protection of personal data. Data storage will be carried out in a safe and controlled environment.
7. INTERNATIONAL TRANSFER OF PERSONAL DATA
Currently, FRIMESA transfers personal data outside Brazil, and data subjects are assured of all necessary security measures, as well as the execution of agreements with contractual clauses of confidentiality and secrecy. The other specific provisions of the Brazilian law on personal data protection that provide an adequate degree of protection of personal data are duly respected by FRIMESA in the international transfer of USER data.
8. DISPLAY, RECTIFICATION AND DELETION OF DATA
The USER may request the display or rectification of their personal data, at the e-mail privacidade@frimesa.com.br.
Using the same service tool, the USER can: (i) request the limitation of use of their personal data; (ii) express their opposition to the use of their personal data, or (iii) request the deletion of their personal data collected and recorded by FRIMESA.
The USER is also guaranteed the exercise of all rights contained in article 18 of Law 13.709/18, mainly the following:
I - confirmation of the existence of processing;
II - access to data;
III - correction of incomplete, inaccurate or outdated data;
IV - anonymization, blocking or elimination of unnecessary, excessive or processed data in violation of the provisions of the Law;
V - portability of data to another service or product provider, upon explicit request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
VI - elimination of personal data processed with consent from the data subject, except in the cases provided for in art. 16, of Law 13.709/18;
VII - information on the shared use of data.
The USER is also guaranteed the right to file a complaint with ANPD – Autoridade Nacional de Proteção de Dados [National Data Protection Authority].
9. DATA SECURITY AND PRIVACY
FRIMESA implements reasonable protective measures against physical, administrative and technical threats to protect your personal information from unauthorized access, use and disclosure.
10. OUR RESPONSIBILITY
FRIMESA takes care of your personal data, because by taking care of your personal data we are protecting you from unwanted situations that may harm you. We have created internal policies and procedures to better manage our privacy governance. We rely on the training and awareness of our team. We invest in technical information security measures. We evaluate our suppliers and insert contractual clauses and conditions to ensure personal data protection. However, total security depends on more than just our actions and processes. Entry or unauthorized use of your account by third parties, failure of hardware or software that is not under FRIMESA´s controland other factors may compromise the security of your Personal Data. Therefore, your involvement is fundamental to maintain an environment that is safe for everyone.
It is important that you also adopt security measures in your daily life, creating strong passwords, not sharing your password, using licensed software, having antivirus, as well as having good practices with regard to information security.
11. GENERAL PROVISIONS
We may change the content of this Privacy and Cookie Policy at any time, according to the purpose or need, such as for the adequacy and legal compliance of a provision of law or rule that has equivalent legal force, and it is up to our USER to verify it whenever accessing the websites www.frimesa.com.br/pt, https://acarnequeomundoprefere.com.br/ e https://friminho.com.br/.
In the event of significant updates to this document that require the collection of consent, FRIMESA will notify the USER at the e-mail provided.
For any questions concerning the conditions established in this Privacy and Cookie Policy or any FRIMESA document, please contact us through the aforementioned service channels.
If any provision of this Privacy and Cookie Policy is deemed illegal or illegitimate by the authority of the location in which our USER resides or their connection to the Internet, the other conditions will remain in full force and effect.
The USER acknowledges that all communication made by e-mail (to the addresses informed by him/her), SMS, instant communication applications or any other virtual and digital form are also valid as documentary evidence, being effective and sufficient for the disclosure of any matter that refers to the services provided by FRIMESA, as well as the conditions of its provision, except for the explicitly various provisions provided for in this Privacy and Cookie Policy.
12. APPLICABLE LAW AND JURISDICTION
This Privacy and Cookie Policy and the relationship arising from the actions comprised herein, as well as any dispute that arises as a result thereof will be governed exclusively by Brazilian law.
The Central Forum of the District of Medianeira, state of Paraná, is hereby elected to settle any matter involving this document, the parties renouncing any other, however preferable it may be or become.
13. CONTACT
For any questions about this Privacy and Cookie Policy or the use of your information, write to our Data Protection Officer, Darling Bosco, Rua Bahia, nº 159, in the city and county of Medianeira, state of Paraná, or send an e-mail to privacidade@frimesa.com.br.
14. VERSION CONTROL
|
Version |
Date |
Description of the Change |
|
1.0 |
01.07.2018 |
Available on the websites. |
|
2.0 |
03.10.2022 |
Available on the websites. |
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